Ticket Overview

Owned by Domenik
Last updated: Sept 19, 2023
3 min read

 

Overview



Here you can find information about your POS-Tickets, both completed and deleted alike.

 

POS-Ticket

 

 


For each POS-Ticket created, there will be the the following information available for it:

 

  • POS-Ticket number - The number of a POS-Ticket

  • Group name - The POS-Ticket’s POS-Group this POS-Device belongs to

  • Device - The POS-Device’s name.

  • Customer - The Customer chosen for this POS-Ticket (= if completed, an Invoice is created under this Customer’s record)

  • Seller - The Seller of the Product(s) for this POS-Ticket

  • User - The User who created this POS-Ticket

  • Date Created -  The date the POS-Ticket was created

  • Date Deleted -  The date the POS-Ticket was deleted (blank if not deleted)

  • Last Updated - The time the POS-Ticket was last updated (when it was last created, deleted, edited, paid, etc.)

  • Payment date - The date and time the POS-Ticket was paid

  • Locked By - If this POS-Ticket has been locked, which User it was locked by

  • Locked Since - The date and time since when this POS-Ticket has been locked

  • Invoice Payment - In case this POS-Ticket is a payment of an Invoice, the Invoice number is referenced

  • Customer Account Funding - This will be marked in case you were charging up an Electronic Wallet.

 

Below this, it will show the POS-Ticket’s Products associated with, if you select a POS-Ticket:

 

 

If payed for by a Payment Terminal, you can see the entry and its Status as well:

Committed → The Customer is being charged, the Payment was successful.
Failed → The Customer is not being charged. Various reasons why this may happen (faulty setup, unstable internet connectivity, faulty Credit Card, etc.)
Aborted by POS → The Customer is not being charged. The Payment Process was manually stopped in by the Cashier.

 

 

The following section will clarify the different parameters shown for POS-Ticket Item(s).

POS-Ticket Item

 

Each Product sold is being listed individually. The default-order is from newest to oldest created.

 

 

The following information is available:

 

  • Created on - The date and time this Product was added to a POS-Ticket

  • Date Deleted - The date and time this Product was deleted from a POS-Ticket (blank if not deleted)

  • Payment Date - The date and time this Product has been paid for

    - This can vary if individual Products are paid for by different Customers

  • Product - The Product’s name.

    - This does not reflect changes made to a POS-Ticket Item’s Description. It will always show the original name of the Product

  • Quantity - The Quantity of a POS-Ticket Item(s) / POS-Ticket Position.

  • Total Price - The total price of the POS-Ticket Item(s) / POS-Ticket Position.

  • Discount - If a Discount is applied, it will show the Discount in numbers.

  • VAT - The Vat in numbers of the Product

    - This is impacted by Discounts applied and will correctly show the actual amount after the Discount is applied

  • Vat % - The VAT in %

  • Price Base - This will show either Gross or Net, depending on the Product

  • Last Updated - The date and time this Product was last updated (created, deleted, edited, paid, etc.)