Every beginning is hard, not with Nexxchange!

We have developed a wiki (Hawaiian for "fast"), a hypertext system for websites (the best-known application is the online encyclopedia Wikipedia), with the aim of documenting the basic functions of our GolfSuite and our Nexxchange marketplace (https://www.nexxchange.com/:Portal) in an understandable, structured and constantly updated form with texts, which may be supplemented by screenshots, so that you can get started quickly and then read them easily.

Technical requirements

All you need to use your GolfSuite is an Internet-enabled device (PC, notebook, tablet, smartphone) with a stable Internet connection.
You can test the speed and performance of your Internet connection (connectivity for data transfers) free of charge, conveniently, transparently and professionally here (Speedtest® http://speedtest.net/).

Our GolfSuite requires only 1 MBit/s (megabits/second) for download (= how fast you can receive information from the web) and 1/2 MBit/s for upload (= how fast you can send information to the Internet) per simultaneous user (i.e. 2 MBit/s for download and 1 MBit/s for upload for a GC with 2 users).

The average broadband speed in Austria is 12.3 Mbit/s and 9.9 Mbit/s for mobile applications. In principle, the higher the speed, the greater the data stream with which you can operate the GolfSuite.

No server is needed at your workstation and once you are online, you can use the GolfSuite from anywhere. In the meantime, mobile network providers also offer mobile access to either support marshal activities on the course (e.g. via tablet) or to serve as a backup in the event of an Internet failure.

Even if failures are very rare and usually do not last long, we would like to point out that you can alternatively use mobile phone connections, tablets, etc.. You can work around this problem by setting up a "mobile hotspot" on your mobile phone:

Setting up a mobile hotspot

Apple

Android

Signing on

The creation of the respective users is usually carried out by Nexxchange support. These user accounts then get access to the "GolfSuite" - provided with permissions.
After this process has been completed, you can change the password yourself if necessary, and you can also change the theme of the "GolfSuite".

Menu navigation

The following screenshots show you all the functions in the menu navigation:

Quick search

If the quick search does not return a result, you must either reload the page and try again, or your entry will not produce any results!

Inside Tutorial

These are available directly from the respective modules according to relevance.

You can start them with the icon.This starts the demonstration of the functions.

An example from the TeeTime calendar:

Tables (Grid)

The form of the table display accompanies you through the entire GolfSuite.

Part of the table search:

An 'operator' is displayed in front of the search field to help us narrow down the search. You can see this when you click on it: (Delete entry with X)

Sorting a column in Table View

Simply clicking on the respective column sorts the data in one direction (ascending/descending, similar to Microsoft Excel). Clicking again changes the sort order.
The comparison method is always alphabetical. If a sort is active in a column, it is also visualized in addition to the name:

Symbol shown

The icon shown to you (see illustration above - red marking) is to serve you for orientation, so that you see, after which column the view is sorted at present.

For example, if you sort by 'last name', you must click on column caption with

1 Click on the column for ascending sorting
2 clicks on the column for descending order

Operators

The operators are located wherever you see the table search (= grid), which, if used correctly, will be a great help in your search:

Operator	Effect	Note	Example
uneven	Your entry will be excluded from the searched data.	Excludes exactly the item you specify.	We are looking for all invoices created in 2016 that have an amount over 500€ and the article 'Greenfee WE 18-Hole' does not appear:
less or equal	Refers to the'Date' field.	Anything less than or equal to your entry will be displayed in the data you are looking for.	For example, you are looking for all invoices in 2014 that have a smaller total discount of 50€:
smaller	Refers to the'Date' field.	Anything smaller than your input will be displayed in the data you are looking for.	For example, you are looking for all invoices in 2014 that have a smaller total discount of 50€:
is null	In this field, there is no input possibility since you would like to have indicated whether this field is "empty".	The selected column is filtered by empty fields See column Example →	All members' invoices which are not yet paid (payment date is not defined)
is not null	There is no input option in this field, since you want to see whether this field is "filled".	The selected column is filtered by filled fields See column Example →	All male members with Nexxchange Id (Nexxchange Id is defined)
greater or equal	Refers to the'Date' field.	Anything greater than or equal to your entry will be displayed in the data you are looking for.	All members who have received an invoice on 21.10.2016, or later:
greater	Refers to the'Date' field.	Anything larger than your input will be displayed in the data you are looking for.	We search for all invoices created in 2016, an amount greater than 500€ and the article'Greenfee WE 18-Hole' does not appear:
equal	The result corresponds exactly to your entry.	Here we pay close attention to the spelling! Helps you to search exactly for the desired search and to filter out undesired information.	Search all articles named 'Test Article 1':
does not contain	As soon as a part of your input is included in the data you are looking for, it is now excluded.	If you are looking for a certain "group" of persons/invoices/articles for which something should be excluded, this operator is a great help!	Display all invoice items that have been cleared since 01.01.2016 and do not contain articles with "Green fee":
contains	Your entry can be part of the actual value you are looking for.	This is only recommended if you do not need to make any further specifications. Can also be any part of the item/customer/invoice.	All the invoiced articles which contain the word cart
ends with	Your entry refers to the last value.	Is the opposite of the search 'begins with'. This time the search refers to the last value included.	To find the article 'Annual game fee youth over 14' with this operator, you must enter letters from the last word/number: e.g. 1, 4 or 14
begins with	Your entry refers to the first word in your search.	Helpful when searching in which several values are included and only the beginning is known to you.	To find the article 'Annual game fee youth over 14' with this operator, you must enter letters from the 1st word: e.g. year, annual game, annual game fee, etc...

"All" - "at least one"

In addition to the operators, you also have the option of filtering between 'All my entries must apply' or 'At least one of them must apply'.

For example, you only want to filter invoices created on 1.10.2016 or 8.10.2016. You could not control this with the operators (if you want it saved/displayed in 1 filter).

This can be changed to 'at least one'. Although both criteria are different, this function will eject both:

New facility

If you see a table, it is highly likely that there will also be onein the lower area (left).

This is intended for creating or adding to that area.

(Create article, unit, stock information, public holidays, etc...)

Usually, all those functions are left-justified in the table view that can be used on the respective data set.

Icon: editing

Icon: Print preview (incl. possibility to overwrite or change the template)

Icon: Mark invoice as paid (note: no payment (information) deposited, it is only marked as paid)

Icon: erasure

Buttons - Meanings of colors

As far as possible, we apply a uniform, intuitive colour scheme:

Green → something new is created/added/defined or has been entered (no change necessary).

Example:

Orange → something is changed/assigned/overridden or an entry is still necessary.

Example:

Red → something is removed/deleted/ended.

Example:

Change font size

You can easily achieve this with the following standard abbreviations of the browser or operating system:

Ctrl + '+' or Ctrl + '-' (Cmd + '+' Cmd + '-' on Mac OS X)

Copy/Paste Information

If you need data from an area for which no explicit export function or report is available, you can easily do this with the following standard commands:

Ctrl +'A' or Ctrl +'C' (Cmd +'A' Cmd +'C' on Mac OS X)

Other functions in modal windows

You can delete data with 'X'. The square display next door is a calendar. Here you can either make a selection via the calendar or make your own direct entry, e.g. 01.10.2015.

If a data record exists in the system, it is proposed if entered correctly. The font is displayed in green (warning) if the input was accepted (e.g. displayed in 'Grey' if you clicked too quickly and the input was not accepted).

X = Delete

Add a selection that does not exist. (e.g. you want to add an agent that do not yet exist).

Such fields are already selected and only need to be selected:

Here you can select a customer. If, for example, similar names do not show which customer you must choose, you can click on the magnifying glass with + to access the customer database.

The same logic is used wherever it makes sense, for example in article management.

Filtering function

Called up with the symbol:

After the selection has been made, you can save it with the button with the name.

After these settings, you can use this filter again and again.

At the moment there are already general points in the filter function like e.g:

Additionally, there is the item 'Customer filter', which covers frequently requested queries, e.g. members with open accounts:

Long-running processes

In the GolfSuite there are several interfaces where processes take longer and are intercepted, e.g. exporting customer data or invoices.
If several customers are exported, you can still continue working in parallel.

Let's take as an example the process of uploading a tournament.
After you have entered all the results and checked whether the tournament has been completed, go to 'Publish Tournament' as usual.
Here you can see the following view:

At the top, you have displayed the status display and the progress as a bar.
Further explanation of the tournament specific points can be found in the document Tournament Design: Tournaments - Competitions#Completion of tournaments

Here you can skip to any other point and the process still continues.
There is also an overview page where you can follow everything.
Next to the symbol(top left) is a symbol.
This begins to rotate when a process is running. It also shows the number of processes running at the same time:

In addition, the exported documents are downloaded here. To do this, click on the icon.

Then, as usual, the document will be saved in your browser 'Downloads' folder:

General information

Generally applies:

If the process takes less than 50 milliseconds, you will not see a message that a process has been started. Nevertheless, the process is saved in the overview.
Not all actions are immediately included in this overview. It is mainly used to intercept and visualize long processes that would slow you down.

Card reader

We support all card readers that support the 'HID standard' (see also Wikipedia or example device Glancetron 1290). This converts the information stored on the card and shows you the relevant customer.

You can check the correct function of your card reader simply by opening a text document (with Word, Mail, Notepad, etc.) and dragging a card through the reader. If the function is correct, the readable text should appear as if you had entered it using the keyboard. (You may have to set a few small switches, so-called DIP switches, correctly, depending on your device, e.g. 3,4,5,6 to ON under Windows or 2,3 ON under macOS)

Pop-up blocker

You can access several areas in the GolfSuite in parallel at any time. For more information, see the Menu navigation.

However, if you have not yet allowed your GolfSuite in the pop-up blocker, you will receive the following message:

At the same time, you will see the pop-up icon in the address bar (URL). Here you can now change/add the exception so that your browser no longer blocks the desired steps:

Here it is important that you select 'Always Allow' and complete the change with 'Done'. The next time you try it, the browser will let you complete the process.

Functions with costs

SMS

SMS can be purchased directly (B with Sender ID) or (A without Sender ID) from Nexxchange.

The direct costs per SMS sent (excl. VAT) are, with maximum characters of 160 per SMS - Depending on the number used, the billing will be invoiced by Nexxchange in the quarterly invoice (e.g. 1,238 SMS sent for € 0.090).

If you are interested, please contact Nexxchange Support!

SMS delivery rate

The delivery rate of the SMS results from several factors. One of these is, for example, the provider of the customer who may filter out the SMS as spam message' (= SMS not received).

One way to avoid this is to try to make the content of the SMS different than usual.

Not recommended:'Hello Member, next tournament tomorrow'.

It is recommended: "Dear Mr. Mustermann, we will be happy to inform you about the start of the Club Championship at 8:00 a.m. at the reception".

Conclusion: As soon as you send an individual SMS, the filter function 'SPAM' will most likely be bypassed (spam settings of the customer's provider have nothing to do with Nexxchange).

Document Storage & Management Services

100 GB (Gigabyte data volume) for € 50 per month (excl. VAT).

Should you require more storage capacities, we will be happy to offer them to you. On general request and due to the current cyberattacks, which paralyze companies and authorities worldwide (Austrian companies are already affected), we have now developed a customer document storage and management function in the GolfSuite and offer you this service with immediate effect.

Background information: The attacks mentioned in the media manipulate and encrypt hard disks, which can block the entire computer or lead to the irretrievable loss of entire data. This makes it all the more important to make sure that none of your files are permanently lost during an infection, regardless of whether your old, local file server was attacked by a poorly secured remote maintenance access, someone opened an e-mail carelessly or simply the USB stick was infected.

Store your documents in a Trojan-safe environment!

Our service enables you to store your files online (images, PDF files) - directly in your GolfSuite - individually and centrally in the cloud and to manage them easily. You can access your data from your GolfSuite at any time and from anywhere using the same user interface (without media discontinuity and training effort). The GolfSuite transparently handles the business logic and the associated links (the end of confusing directory structures, including all unintentional deletions and duplications). Our offer also includes the quarterly backup function, which stores your data of the data acquisition protocol (DEP) on an external data carrier. In this way, you also meet the legal requirements of the Ordinance on Cash Register Security (RKSV) with regard to periodic backups on external data carriers. Our infrastructure guarantees that the stored data is 99.999999% permanently secured, i.e. if you store 10,000 objects, on average one can be lost every ten million years. This storage is designed to support data backup in two separate storage facilities. Business threatening effects of viruses, ransomware and theft are a thing of the past. The storage complies with the new EU Data Protection Regulation (DSGVO) (enters into force on 25 May 2018). If you are interested in our new service, please contact us, we will gladly activate this function for selected users immediately.

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