FAQ
Welcome to our Nexxchange-Portal!
The Nexxchange-Portal offers everything you need for your daily business:
We feature our Golf Club management software, widgets, cooperation within various regions, the Nexxchange-App, online payment with credit cards, issuing vouchers and much more.
Function Overview:
Our Golf Club management software - The "GolfSuite"
It features an exclusive web-based platform, an integrated software solution (cloud-based B2B service "Software as a service") with all Golf Club management modules you may require for your daily business (membership management, online Tee Time booking, managing and creating tournaments, POS cash management and much more)
Nexxchange-Marketplace
Public visibility via a single platform, our Nexxchange-Marketplace, in which the accounting is done directly by the Golf Club.
A fully integrated, centralized and broadly available booking platform, which allows:
Online booking of Greenfees and rental items (including inventory management)
Tournament management and publication - Including a billing system
A network of interactions between: Golfers, Golf Clubs, local/foreign hotels, national/foreign travel agencies, connected through a single centralized and easily accessible system from anywhere.
The sale of Greenfees is done directly by the operator of the Golf Club, not through Nexxchange. If the operator is a non-profit Golf Club or not, it can freely choose to sell the Greenfees with or without taxes.
This depends on the operating Golf Club and their regulations.
Languages
We offer you the possibility to display our site in the following, currently available, languages:
Italian, English, French, German, Spanish, Hungarian, Turkish, Slovenian.
Payment by Credit Card
The Nexxchange Marketplace allows players - with a credit card - to book all affiliated products directly and uncomplicated.
In addition of including credit card as a means of payment, it offers a smooth booking process, available for all our customers - which can be saved to be used any other time.
This gives players the security of knowing they will get their money back if they cancel on time - All within the respective, agreed cancellation conditions of each Golf Club's booking policy.
Players who deposit their credit card once during a booking process can directly book all online-available products and services at a later time.
Thanks to our booking system, using the credit card as a payment method guarantees the player the security of the refund of the amount paid, taking into account the cancellation terms of each Golf Club's booking policy - Which is shown during the booking process.
We believe online-availability, like our Marketplace, is the future of Greenfee-Sales, bringing together players, hotels, travel agencies and Golf Clubs - All in one connecting hub.
The booking process contains the following functions:
Benefits for players:
Transparent communication of each Golf Club's cancellation conditions, being accepted by players
View the terms and conditions for the free cancellation in your Order-Overview. When the deadline for free cancellation has been exceeded,
you will be notified about this circumstance by our systemPossibility of partial cancellation for individual players (except the one who placed the booking)
Automatic refund if within the cancellation deadline
Notification via SMS of the cancellation of your placed booking, free of charge, if e.g. weather conditions impede the playability completely
Notification from the manager regarding the playability of a course in X hours / Extension of non-playability
Reservation of rental items
Automatic authorization of a payment-reservation within 7 days of the booking placed, in order to avoid refunds
Online viewing of Golf Club receipts and customer account cancellation receipts
Benefits for managers:
Automatic process of receiving payments, cancellations reconcilable with modern accounting systems
Expansion of the domestic and foreign user base thanks to an universal database, eliminating the need to create separate, individual entities and linking it with each Golf Club (similar to the Amazon Marketplace)
Foreign players can book courses directly in their (if supported) native language
General, important information:
Nexxchange does not charge for bookings through agents (hotels or travel agencies) - This is handled by each Golf Club's booking policy