Overview

In this overview you can review each and every Booking ever placed in your Golfclub.

Bookings

The Bookings-Tab shows:

• Customer - under which customer you will find this Booking in Customers & CRM

• Order Number - the unique order number assigned to it automatically

• Order Date - the date this order was originally placed (does not reflect the last editing of the Booking)

• Display Amount - the total amount of this Booking (= the amount which will be charged at the POS)

• Outstanding Amount - the outstanding amount of this Booking not yet settled
  - For instance, if a Booking was placed online and paid for by credit card, then additional players/rentals were booked by the secretary, the paid amount will be substracted from the total amount, resulting in the outstanding amount

• Cancelled - if this Booking was voided/cancelled (regardless of the status Invoiced/Settled).

• Invoiced - if an invoice has been created already or not for this Booking
  - This will regularly happen if you allow Agents to book online and you choose to immediately invoice every Booking, but the payment is still outstanding
  - If a Booking is paid for at the POS, this also creates an Invoice and also marks the Booking as “Settled”

• Settled - if a Booking’s invoice has been settled or the Booking was marked as settled without an invoice

• Payment Method - which Payment method was chosen for this Booking
  - Usually, this will be OnSite for any still outstanding Bookings (or Bookings placed by members which do not pay for Greenfees or/and Rentals) and Invoice/Cash/CC/etc. for Bookings already payed for

• Payment Identification - if a payment was done using a Credit Card, this will show the last 4 digits of the used card:
  

• User - who performed this Booking
  - portal@nexxchange.com means the Booking was placed online

• Seller - the Seller of the booked products

• Agent - if an Agent is manually defined or an Agent booked online, it will be shown here

• External Order Number - if defined, will be shown here

If you click on a Booking, the Tab below “Bookings” will show you detailed information about the booked products.

Order Item

The Order Item Tab shows more detailed information about the currently selected Booking’s order:

It will show the following information for each Order Item:

• Product - shows the booked product and, in brackets, the customer this product is assigned to
  - every rental/greenfee product is assigned to a specific customer

• Description - Shows the product and the actual start date(s)/time(s) and which course this player was booked in
  - If there is a blocking chain link, it will be shown in the description using the “=>”:
  

  

• Quantity - mainly relevant for rental objects, shows how often/long this product was booked
  - e.g. if you rent E-Carts/Trolleys and charge every 2.5 hours, any rental period longer than 2.5h will show Quantity 2 or higher.

• Item Display Amount - the base price of this product

• Display Amount - the calculated final price for this Booking position (affected by Price Rules and quantity booked)

• VAT - the VAT of each Booking position shown in percentage

• Cancellation date - if a Booking position has been cancelled or moved (this includes changing any Booking position to another date/time/course/etc.), the date and time this action was performed is shown here

• Invoice Date - if an Invoice for this Booking has been created, the date and time will be shown

• Payment date - payed Booking positions will show the date and time when they were paid

• Rule Info - if a price rule activated for this Booking position, its name will be shown here

Managing and editing Bookings

Please refer to this page which essentially explains all the functions available to you to manage/edit existing Bookings in this overview.

→ By clicking this button you can send up to 50 filtered Bookings to the POS at once: