Welcome to the Nexxchange-Golf Suite Wiki!

DO YOU HAVE ANY QUESTIONS? - INSERT YOUR KEYWORDS BELOW

Our Wiki - Your online user manual for the Golf Suite

→ Here you will find an overview of all documentation, instructions, videos, and FAQs as well as help pages and further information.

→ Go to "PAGES" on the left side of your screen. In each area, you will find the corresponding table of contents.

→ Please work through the wiki in detail. It helps you to get the most out of your GolfSuite.

→ Here you will also find the latest updates and information on our software so that you can easily read and follow up on our enhancements and improvements of functionalities, optimizations of user-friendliness and the elimination of any errors.

→ If neither the wiki nor the FAQs or other contents of our support website have helped you, you can also use this Feedback Button for your request:

Support with Usersnap

What is Usersnap and how can I use it?

→ Usersnap is a browser-based, user-friendly feedback tool for visual feedback that does not require installation on your device as it is integrated as a widget in our GolfSuite.

→ Successful products are the result of successful feedback processes.

→ Help us to efficiently manage your ideas, suggestions, and change requests in one central location. Detecting errors and getting feedback has never been easier.

→ Comment screenshots directly in your browser and provide quick and easy feedback.

→ Therefore Usersnap offers a large selection of easy and quick to use tools for feedback. You can leave feedback at any time with comments and drawings.

Collecting feedback is very easy. With visual feedback and an intuitive toolbar, you can show us why and where you're struggling with your digital experience.

You may find this button in the lower left corner of your GolfSuite.

By clicking this Button, you can send us a Mail with a screenshot or multiple screenshots. Please add as many details as you can.

Please note that you will not receive any confirmation on your feedback being sent. We guarantee you that we have received your feedback and will solve it as quickly as possible. We also recommend that you always save your feedback on your computer.

Highlight:

You can mark specific areas.

Comment:

You can add comments/text.

Pen:

You can draw/mark things.

Arrow:

You can place arrows.

Hide:

You can hide areas.

After clicking the button, these tools are available for you to let us know about your current issue, so you may highlight, mark or/and hide areas, or to simply add a written description.

Email:

The Email you want to receive our answer with.

Add a comment:

Add as many details as you can to describe your issues. Please do not hesitate to add customer names, articles, receipt numbers, etc. Please let us explicitly know what the desirable result should be like or what the issue is.

Submit:

By pressing this button, you will send the Email.

Give us feedback!

Fixable errors/misconfigurations will be corrected immediately.

Suggestions will be evaluated with pleasure and forwarded to our technical department!

Are you making mistakes?

To the gleaning: "Every software has errors"

Support by phone

→ Of course, our trained and competent support team is also at your disposal.

→ You can reach our team 7 days a week from 9 a.m. to 6 p.m. on weekdays for all areas or inquiries about the GolfSuite or the Nexxchange Marketplace and on weekends from 9 a.m. to 6 p.m. for tournament inquiries or particularly urgent matters.

Country	Telephone Number
Austria (AT)	+43 (1) 606 2070 10
Germany (DE)	+49 89 904210681
Italy (IT)	+39 095 888 1500
Netherlands (NL)	+31 492 744 041

Remote - Support

Updates

→ Our software updates usually contain new functionalities, minor enhancements or improvements of functionalities, optimizations of user-friendliness, and program execution speed and fix any errors.

→ Maintenance window (usually) 22:00 CET - 08:00 CET for 1 minute

→ We publish updates as needed.

→ The updates are carried out by us free of charge and simultaneously for all users.

→ Bug fixes are performed regularly, information about upcoming functionalities and past updates are regularly documented here.

Recent space activity

Recent updates

Price rules (-WIP-)
Dec 23, 2024 • contributed by Domenik (Unlicensed)
Product Range (WIP)
Dec 23, 2024 • contributed by Domenik (Unlicensed)
Invoices
Dec 23, 2024 • contributed by Domenik (Unlicensed)
Reconciliation
Dec 23, 2024 • contributed by Domenik (Unlicensed)
Customers & CRM
Oct 15, 2024 • contributed by Domenik (Unlicensed)
Timingsheet
Oct 15, 2024 • contributed by Domenik (Unlicensed)

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