An elementary functionality of the GolfSuite is the billing of articles (collections), collective invoices and much more.
If you use the automated processes, these processes - with a clean configuration - can save you a lot of time.
The menu
Overview / Invoice control
In the invoice overview, you have the usual search options for existing invoices. This includes the filter function and the direct search in the table view (click below the column caption in the empty field and start the search with the Enter key).
More information about the filter function can be found under : General information#Filter function.
Displaying the Status of Invoices
It is possible to save all filter criteria. For example, you can combine the status = open invoices/canceled invoices with the member type. More on this under General Information#Operators and General Information#Filter Function
Edit Invoice : Here you can remove the payment date, change/write a note and adjust the due date.
Send e-mail : You can use the filter function to narrow down customers who are to be notified.
By clicking on the e-mail button, a check is started to see which customers have (k)stored an e-mail address or not.
Customer selection for e-mail dispatch
Before sending the e-mails you have to filter the desired customers. If, for example, you are shown 10,000 customers and you trigger the Send e-mail function, an attempt is made to send an e-mail to all (!) 10,000 customers.
By selecting the customer, you do not exclude other customers either.
Print invoice : Here the invoice is displayed for preview - using the template - with which it is saved.
Here you can select a template for an invoice/receipt and print it if none is available.
If you want to change the template, you can do this with the "Overwrite" function.
Overwriting
With the "Overwrite" function, you can change the template that you used when creating the invoice. The content of the invoice remains unchanged.
The POS - Cashier - Cashier document shows you how to define/adjust a template so that it is proposed/displayed as desired.
No changes are made to the invoice or the content itself. Here you can make changes or adjustments to the template.
e.g.: You generate an invoice for a friend of the club management and want to add a more personal text at the beginning of the invoice. A text module is required here.
This text module is a placeholder for the area where an additional text can be integrated. Text modules can be created under 'Template' and can be found under the placeholders:
Access via the template administration under Clubs → Templates → Overview
Cancel invoice
You can use to cancel the invoice . This is then highlighted in color (red) (the cancellation date is also automatically recorded).
Is it possible to cancel canceled invoices?
A canceled invoice cannot be reactivated according to policy and requires a reissue.
If an invoice has been selected, there is further structured information that is stored:
Items (contents of the invoices or the articles):
History:
All activities for the invoice are recorded here. When it was created, printed, cancelled.
Payments/partial payments
Path. invoice overview selected invoice payments Invoice overview → Selected invoice → Payments
Under you can add partial payments to existing invoices and record them, or settle them with the remaining amount.
In this case, the invoice is also automatically marked as paid.
- In the invoice overview, select the invoice you want to process.
- Then select the file credit card and click on the icon in the table view (bottom left).
- Here you enter the payment and can enter further details if required.
The current open total amount is always automatically displayed under Amount (since experience has shown that the open amount is usually paid immediately).
The invoice in the table view now looks as follows (in this example, only a partial amount was entered for demonstration purposes - so the invoice is still open, so there is no payment date for the entire invoice).
If you need information about the partial payment, you can find it under the :
- After creating a partial payment you will always see the - currently - open total amount for the invoice under the column 'Amount'.
- If you enter the remaining amount of an invoice with a partial payment, it will automatically be marked as paid.
further possibilities to mark the invoice as paid
Optionally, you can also mark the invoice as paid immediately. All you have to do is press the button. This is again intended for irrecoverable payments, but has the same effect as the (partial) payment.
SEPA reconciliation
Meanwhile, all banks provide their customers with the standardized SEPA payment medium format in XML format (specifically the CAMT 054 return data medium file).
For more information on how to obtain these files, please contact your bank.
You can use this data to automatically reconcile and manage your incoming payments yourself.
Path. invoice SEPA reconciliation Invoice → SEPA reconciliation
First you go to and indicate where the file is located. Then go to , and the file provided by your bank will be displayed.
Number of services displayed
Depending on the type and design of the file, Nexxchange also displays it. In the following example, see below, a service reference has been stored individually for each day.
The status also shows you visually over the entire process whether the process was completed or not:
You trigger the assignment of the uploaded file - to the invoices in your system - by clicking on . This causes the desired automatic assignment to the invoices.
What happens after the automatic adjustment?
Here, the invoice is marked as paid on the basis of the payment reference and the exact match of the amount in your system. In addition, you receive a list of invoices as to why they could not be assigned.
In addition, a detailed list is displayed for the selected service reference (see screenshot above), in which you can see why an invoice could not be assigned, for example, under the Information column.
Here you have to assign or edit these manually:
Select the required row with the transaction number and choose the invoice to which the payment belongs in the lower area.
In summary:
If your customers have specified the correct payment reference for their inpayments/bank transfers, you can use the payment reference and the amount to carry out the comparison automatically.
The system then shows you all the entries that could not be assigned automatically (in this case, a manual comparison is not spared, for example, incorrect payment reference, different amount, and so on).
As soon as you have the respective file on your computer (downloaded from online banking for business customers, by e-mail from your bank manager, etc.), you can upload it to your GolfSuite and trigger the comparison.
Yearly billing
Annual accounts / Category
The exact name here is the billing category. This is used to enable different payment periods for the same salesperson.
This means, for example, that you can combine or merge different member types by defining the same payroll category. This means that you only need to enter this category during billing.
Effects of the billing category
All other articles that do not have a billing category or have a different billing category are not taken into account.
You can also store it for existing articles for which you have not yet made an entry in this respect. By simply editing the article, you can define the billing category:
Edit annual accounts / templates
Access: Invoices → Collective invoices → Templates
If you want to change the content of an invoice template of a member type, you can change it here.
If you would like to change the article price, please do so directly in the article management.
See also: Article Management - Merchandise Management#Article Overview/Article Editing
Annual accounts / Processes
Path. Invoices Collective invoice Processes Invoices → Collective invoice → Processes
The settlements (also called prescriptions) are divided into 3 main tasks:
Billing category, billing templates, and finally the billing process itself.
Settlement category
The billing category is a selection that you can assign to an article on the invoice template. This makes it possible to split the automated process in advance. This means that a specific group of customers can be billed or excluded.
If this field is not defined (during an invoicing), all articles with and without invoicing category will be invoiced.
However, as soon as you enter a (already existing) billing category, all items with exactly this billing category are used and all other items are ignored. (= in this example, all articles are used, since no settlement category was specified)
Settlement template (invoice template)
All member types in your system have a billing template (also called invoice template). You can compare this with a container.
All these containers are filled with specific articles. These, in turn, are then stored for all customers assigned to the respective member type (on the invoice template).
Depending on the ongoing year, you may have to adjust the "last billed per" date. The last day of the current year is automatically stored here.
How do I edit the contents of this "container" (invoice template)?
Under Clubs - My Golfclub#Invoice Templates you can see how to do this. (Please note that you may first need to create a member type if you do not have one: Clubs - my Golfclub#Membership Types).
Annual accounts - what you still have to do
TO DO LIST
Before this process is started, the following must be checked and ensured:
- Content of the billing templates: e.g. prices and number of items correct?
- Are your items assigned to the correct seller? e.g. for the splitting of Golfclub and Gmbh/Pacht.
- Payment method stored? (Mandatory field in the 'Invoice template' tab) This can be overwritten afterwards (when entering from the payment receipt)
- Check the price rules for the articles. (Check individual prices like discounts etc...'active until'!)
- Master data of the customer: Customer information must be kept up-to-date e.g. is an address stored as billing address? Are there any double entries? Spelling errors?
- Other payment recipients: e.g. company address should be on the customer's invoice. Here an additional recipient must be deposited (this must be deposited with the invoice address. Exact procedure under Corporate Customers and Agents#Address Area of Company Invoices Adjustment).
- Group settlements: Are there any activated? If yes, please check whether the billing is set (who pays for whom? Is the selection box with group billing activated?).
- Last billing date: The last day for which the customer has already been billed is specified here (e.g. you want to bill for 2020 (if you only bill once a year), then you must enter 31.12.2019. If you have discovered incorrect entries and have to make changes, the following point below will help you: https://nexxchange.atlassian.net/wiki/display/GOL/Rechnungen+-+Backoffice#Invoices-Backoffice-Invoice'overwrite'.
- For the individual positions, we again specify the 1st day for which the customer must pay (e.g. you want to bill for the year 2030 (if you only bill once a year), then you must specify 01.01.2030. Here the 'Last billed per' is automatically adjusted. With the individual positions also still the period and the number of the article are indicated.
- If information such as salutation, name, address, postal code, country is missing, it will also be missing later on the invoices.
- Period of articles correct? With 'Once' please pay attention to the expiration date!
Stored period for the articles to be settled
If you have entered 'once only' for your articles in the period, please check the expiration date (set automatically if you have already invoiced) before creating the invoice. Specified key date = expiration date).
This is a necessary specification so that the system remembers whether the respective article was already charged or not!
Let us help you with filters!
As soon as you start to filter - according to certain criteria - you make your task much easier.
For example, if you want to know which customers have an incorrect key date (key date does not apply = no invoice is created), you can display these customers immediately:
You can find more information about the existing functionalities in the filter function under General Information#Operators
If you are missing certain criteria/filters in your GolfSuite, please contact Nexxchange Support!
Can I have the templates created automatically? How can I do this myself?
Under Clubs - My Golfclub#Invoice Templates you will find a description of how to create the automated process (this is necessary once).
The individual invoices are initially only provided with items in which the current status of the customer is also stored (incorrect data such as salutation, address incorrect, lead to the fact that the invoice must now be issued again). Now you can use these settings to start generating the invoices. You trigger this directly in the invoice overview (= you are now finished in the Collective Invoices/Processes area).
Invoice Tags
To be able to use the invoice tags, the following must have happened so far:
- Updating the dataset
- Collective invoice process: completed
Templates - Overview
As soon as you are under Clubs → Templates → Overview, you will see all available templates for the entire GolfSuite.
This also includes the templates that we provide to you as standard, such as vouchers.
You can use a template again and again, e.g. for newsletters, which you have to set up accordingly.
We want to deal with such an example next for you.
After you have clicked on in the bottom left corner of the table view, you can now start creating a template (if you have many templates, you may have to scroll down a bit):
To stay with this example: After you have saved the template in the 'Customer' area, navigate to the customer overview and open the table search.
Here you can see the button for shipping on the outside . When you click on the button, the name of the template appears (depending on the number you have defined): 'Nexxchange Support - Newsletter'.
Edit Template
Path. Club Templates Overview Club → Templates → Overview
You can access the editor (view below) by opening/editing the template with .
Here you can edit and adjust the formatting (similar to Word):
Apply Template
After you have edited the template (see above) and specified in which area it is used, you can now use it in the respective area (e.g. customer overview - if specified correctly under "Templates Area"):
- You select or filter according to the customers for whom you want to download this template or letter.
- and go to and select the name of your template.
- You will be asked again whether the process was initiated intentionally by you:
Presentation of the template
In order to be able to use the full potential of this function, you will need more information or documents (template how it should look like, pictures, information on formatting, etc...).
Definitions of placeholders
In order to be able to use the full power of the placeholders, we would like to store the definitions of the placeholders for you here in tabular form for better understanding.
Name of the placeholders | Description | Area in which it is stored | - | Name of the placeholders | Description | Area in which it is stored | - | Name of the placeholders | Description | Area in which it is stored |
---|---|---|---|---|---|---|---|---|---|---|
Address | Customer administration | Surname | Customer administration | National association ID | Customer administration | |||||
Salutation | Customer administration | Name and handicap | Customer administration | Date of payment | Invoices | |||||
Club number | Customer administration | Name, handicap and home club | Customer administration | Items - Net Amount with Currency | Invoices | |||||
Distance as the crow flies | Refers to the linear distance between the address and the golf club. | Customer administration | Mailing address | Customer administration | Due date | Invoices | ||||
Birthday | Customer administration | Billing address | The address of the customer indicated by . | Customer administration | Items - Gross Amount with Currency | Invoices | ||||
Gender | Customer administration | Title | Customer administration | Payment method | Invoices | |||||
Home club membership | Customer administration | Association identification | Customer administration | Representative with address | Invoices | |||||
Customer no. | Customer administration | Managed Golf Club Membership | Customer administration | Customer VAT number | Invoices | |||||
Mobile number | Customer administration | Name | Customer administration | Gross Amount | Invoices |