TeeTimes is the time at which you start a round of golf.
Some functions have been integrated into the GolfSuite, such as the booking and cancellation rules.
If configured and used correctly, this will significantly reduce the workload of the secretary's office.
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The instructions in this window offer you a little help when you click in the field.
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Available golf courses
The golf course (information) that is relevant for the season - which is defined - is specified here.
One TeeTime season can be set for each course that can be booked (this point has no influence on the price).
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Place golf course online (Marketplace)
In the bookable available golf courses you also have the possibility to decide for yourself which golf courses you want to make available to a member/guest online (www.nexxchange.com).
Create a player booking
A simple booking (quick booking) follows after mouseover into the desired start time + selection quick booking (green button) and the input of the name of the player.
At the same time, the system checks in the background whether the player exists in the database of the club. If the name is displayed in green, the customer has been selected correctly.
There are 2 important categories to distinguish:
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Option A: If the player has already played in the club, the player's data should appear immediately during the search.
Option B: However, if the player has never played in the club before, he must be found and created via the association search.
Possibility Option C: If the player has never played in your country before, he/she must be created so that he/she can appear in the search mask.
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Under 
"Inside Tutorial" you will find an explanation for all icons:
Icon Button
Please note - especially for subsequent bookings - that the main and subsequent bookings are connected, i.e. it is not possible to cancel individual players in a subsequent booking. However, if you want to cancel the follow-up booking with all players, this is possible (the checkbox for cancellation is disabled-> i.e. always set to cancel all players).
If you cancel a player in the general ledger, then the follow-up booking of only this player is gone, i.e. Cancel general ledger of single = Cancel follow-up booking of single. For more information, see Cancel bookings.
Bag Tag**
Start time calendar settings
Settings for the functions can be made here. All settings made access each individual booking made under the regular tee time calendar by using the 
button in the top right corner of the calendar. All settings made will be valid for each individual booking made (e.g. activate Pay at POS = a new tab opens with the invoice content at POS for each booking made).
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If this item is not selected, the customer that already exists in the database will always be selected for input. If, for example, you want to create a day guest who is not yet available in the GolfSuite, you must create it once using the association search. |
Booking
Once all the settings have been made and the grid exists, you can enter postings. You can initiate these by navigating with the mouse to the desired start time.
The so-called "quick booking" now opens the dialog window in which you can enter the booking.
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If you only have 1 person, or if you had to delete the 1st player in your booking, you have to move a new #1 player to the 1st position (highlighted) (delete/re-enter) in order to complete/save the booking. |
Here an invoice is created in the background (this can be found under Customer management Customers & CRM → Select customer → Booking).
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If a follow-up booking is desired, the selection is limited to the next possible times (e.g. based on 2 hours 20 min playing time = 9 holes). For more information, please also see tee times - bookable placesavailable golf courses).
It is therefore always checked whether a start time would still "run out".
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It is possible to list the selection of green fees categorically (e.g. "9 holes" and "18 holes"). All articles products have to be defined in the same article product category and have to be 
must be set.
must be set (when you set up the product under product type - can also be added after creating the product. See also Product Management → Creating Products).
Then you enter in the reservation periods green fee season (see tee times reservation periodsgreen fee season) the article product which should always be suggested from this group as the 1st articleproduct.
In the course of the ordering process you will now see, next to the name (see screenshot below), the possibility to make a selection other than Greenfee WT 18 holethe main product, e.g. Greenfee 18 hole (see examples in the picture below).
By this selection now, you save later at the POS the manual creation of an invoice, yourself the time to later manually create an invoice on the POS, including the manual search and the selection of the article product which is to be charged.
Player search
- If the player has already been created once, the customer's data will be saved. This means that this customer can be retrieved at any time without having to be created again.
- If the player cannot be found locally in the database, you can search the association directly. If the player cannot be found here again, you can open under the bandage search, with which you can association search choose to create the customer locally (see image below).
In order to avoid duplicates, safeguards have been installed here, as in our example. Here it is pointed out that one can continue only under indication of the date of birth, in order to be able to store this customer.
Additional Functions
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When booking, you can specify how the invoice is to be issued. The option Print BagTag is also possible here.
Rental dialogue
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Example: Customer booked a TeeTime at 12:00 o'clock with 18 holes (4:40 min is defined in the test system). Thus this is released only starting from 16:40 for the renewed rental.
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As you can already see in the figure below, you will be immediately shown whether the customers in this booking have entered an e-mail address or mobile number as a first communication option or not. (For example, customer Xtstest Drei Tiger Woods has not stored a mobile number and would not receive an SMS): |
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The booking text is in 2 columns: 1. for normal dispatch of the start time (free content selection) and 2. for cancellation. Depending on what you want to do, fill in and "Book TeeTime". |
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Select the booking you want to move and click in the booking window on 
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In the lower area you will see a confirmation that the booking has been saved temporarily (including details of the booking).
Then go to the start time that you want to move to. Here you can now move the booking by clicking :
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Please note that moving start times after you have been marked as paid is no longer possible (the payment process confirms that this start time will be played). |
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Using the search results list (see figure below), you can search for any bookings of your choice (search criteria):
Here you can see the usual tabular view of your bookings, in which you now limit your entries according to your entries (below the column caption press your entry + 'Enter'):
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If you see portal@nexxchange.com in the 'User' column (who made the booking), this means that the booking was made/cancelled online by the customer. |
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In order to be able to cancel the 1st player (the booker), he must first be "selected" in the TeeTime calendar with the cancel button.
Please note that it is not someone from the booking who is consulted, but the 1st player.
After the selection there is still the possibility this player(s) with SMS to inform.
It is also always possible to cancel the entire booking by selecting the checkbox.
Block reservation
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If you are using the block for the first time, you should create the block colors first so that you can visually distinguish the block reservations: |
Access:
Bookings → Settings Tee time calendar → Block Color
Here you can create a block color using the usual symbol 
in the table view (bottom left):
You select a description + color and then you can use 
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How to create a block reservation
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Visual process:
The booking window for block reservations will then open. Here you can then select the block colour you would like to set. You can see the result in the lower part of the screenshot (above).
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Once a block has been created, you can click on 
area to select the rental items.
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This function provides an overview of the allocated or free rental objects.
Further functions in block reservation
As soon as you open an existing booking or block, you will always see when and who saved it in the upper area:
If you would like to set up a block reservation using a player's start time, you must perform the process described above using this booking.
You can also specify in the booking dialog whether you want to cancel existing bookings or not. If you have decided to do so, you will then be offered the opportunity to notify these customers:
Payment at the POS
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If you move the mouse to the respective player in the TeeTime calendar, you will be offered the option of creating a ticket for this player only when you select the drop-down to the right of the POS symbol (see red marking below).
Finally, you must specify at which cash desk this ticket is to be created:
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... that the items you send to the POS must correspond to the settings at the POS group (e.g. seller A is deposited at the green fee and you try to select a POS group where only seller B has access). In this case you would receive an "error message". The same applies to the storage locations. |
Option B (pay for the entire booking)
If you want to send a group (all included in the same booking - please do not confuse with all included in the same flight) to the cash desk, you only need one player who is included in this booking and go directly to the cashier 
where 
where you want to pay. After that you have to make the usual choice - at which cashier you want to pay - and you can already edit/complete the ticket.
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All the players we selected in the example were highlighted in orange. This would only clarify given a checkmark. But who would be sent to the cash desk as the payer? It's quite simple! It goes to the player who should be the payer on the receipt/invoice and goes to him whom you send the bills to POS from by clicking on . So this player will be sent to the cashier with the amount of all marked players (before that the player will be chosen at which cashier he has to pay).
The result at the cash desk now looks as follows:
Booking rules
Hier werden Sonderregelungen definiert, die das Buchen vereinfachen. Je mehr Sie diese Funktion verwenden, desto weniger müssen Sie im Tagesgeschäft in automatisierte Vorgänge eingreifenHere you define any specific pricing rules that may be, simplifying the booking process. The more you use this function, the less you will have to do at the cashier.
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We recommend that you check the correctness of a booking rule several times after it has been created. If there is an overlap of rules, e.g. 2 different rules apply for 1 member, the priority decides which rule is applied. The other rule is then deliberately ignored in this case. |
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