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Under the tab “Customers & CRM”, click on this button in the upper right corner:

This will open a new dialog window.

Corporate Customer

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You can put in the following information for a Corporate Customer:

  • Salutation (defined under Salutation)

  • Company Name

  • Nationality

  • Homepage (an url)

  • Commercial Register Number (of this corporate customer, if provided)

  • License Number (if needed)

  • VAT no. (VAT number)

  • Tax no. (Tax number, sometimes identical with the VAT)

  • Mobile phone

  • Phone

  • Email

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Corporate Customers may be treated differently or equally to regular customers, e.g. they can be booked and billed just like any other customer of your Golfclub.

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Corporate customers are sometimes used for Dynamic Memberships.

Agent

Note

If you want an Agent to be able to book himself, please refer to the following page:

Customers & CRM - Agent agreement

Do not create this entity locally to ensure functionality across the Marketplace and GolfSuite.

An Agent slightly differs from a regular corporate customer.

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You may also define a Type for Agents: Hotel, Tour Operator or Travel Agency.

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An Agent can be set in a booking to refer customers brought by this agent.

It is not possible to change a the record of a Corporate Customer into an Agent or vice versa.

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It is very common to define Price rules, so customers being referred to you by this agent enjoy a price reduction.

Example: Price rule for customers brought by an Agent

As shown in the Screenshot, our Agent can be picked.

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Prior to this, we have defined a Price Rule named “TestRuleAgent”:

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Because we defined the Agent during the booking, we were able to get a discount for our customer.