TeeTimes is the time at which you start a round of golf.
Some functions have been integrated into the GolfSuite, such as the booking and cancellation rules.
If configured and used correctly, this will significantly reduce the workload of the secretary's office.
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- ‘Rental Period’ does NOT mean the duration of the rental, INSTEAD, it means the duration of the billing of the product. That means, when you, for example, choose a rental period of 2 hours, a trolley would be billed once for a rental duration of 2 hours (9 holes) and twice for a rental duration of 4 hours (18 holes).
- If you would like to adjust how long a trolley, e-cart, or other rentals are rented out, you can adjust the length of a gave under -> Bookings -> Settings tee time calendar -> Available Golf courses. This is a value that will change the duration of the round as well as the duration of the rental products.
- Under -> Bookings -> Slot reservations you can also set the exact duration by editing the reservation for a certain time by expanding or minimizing the booked rentals. Please note, that this will also change the price of the rental product if the duration is over the settled upon rental period (see point 1).
Rental articles on-line booking
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The player, but also every agent, can select a rental item when booking his online start time and book it online (the number in brackets is the number of rental items available in the respective club):
The quantity must be selected:
The rental item can be removed during the booking process:
Configuration in your GolfSuite
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The instructions in this window offer you a little help when you click on the field.
Available golf courses
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In the available golf courses, you also have the possibility to decide for yourself which golf courses you want to make available to a member/guest online (www.nexxchange.com).
Create a player booking
A simple booking (quick booking) follows after mouseover into the desired start time + selection quick booking (green button) and the input of the name of the player.
At the same time, the system checks in the background whether the player exists in the database of the club. If the name is displayed in green, the customer has been selected correctly.
There are 2 important categories to distinguish:
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Meanings of the icons
Under 
"Inside Tutorial" you will find an explanation for all icons:
Icon Button
Please note - especially for subsequent bookings - that the main and subsequent bookings are connected, i.e. it is not possible to cancel individual players in a subsequent booking. However, if you want to cancel the follow-up booking with all players, this is possible (the checkbox for cancellation is disabled-> i.e. always set to cancel all players).
If you cancel a player in the general ledger, then the follow-up booking of only this player is gone, i.e. Cancel general ledger of single = Cancel follow-up booking of single. For more information, see Cancel bookings.
Bag Tag**
Start time calendar settings
Settings for the functions can be made under the regular tee time calendar by using the 
button in the top right corner of the calendar. All settings made will be valid for each individual booking made (e.g. activate Pay at POS = a new tab opens with the invoice content at POS for each booking made).
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If this item is not selected, the customer that already exists in the database will always be selected for input. If, for example, you want to create a day guest who is not yet available in the GolfSuite, you must create it once using the association search. |
Booking
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The so-called "quick booking" now opens the dialog window in which you can enter the booking.
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If you only have 1 person, or if you had to delete the 1st player in your booking, you have to move a new #1 player to the 1st position (highlighted) (delete/re-enter) in order to complete/save the booking. |
Here an invoice is created in the background (this can be found under Customers & CRM → Select customer → Booking).
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It is possible to list the selection of green fees categorically (e.g. "9 holes" and "18 holes"). All products have to be defined in the same product category and have to be 
must be set (when you set up the product under product type - can also be added after creating the product. See also Product Management → Creating Products).
Then you enter in the green fee season (see green fee season) the product which should always be suggested from this group as the 1st product.
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By this selection now, you save yourself the time to later manually create an invoice on the POS, including the manual search and the selection of the product which is to be charged.
Player search
- If the player has already been created once, the customer's data will be saved. This means that this customer can be retrieved at any time without having to be created again.
- If the player cannot be found locally in the database, you can search the association directly. If the player cannot be found, here again, you can under the association search choose to create the customer locally (see image below).
In order to avoid duplicates, safeguards have been installed here, as in our example. Here it is pointed out that one can continue only under indication of the date of birth, in order to be able to store this customer.
Additional Functions
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When booking, you can specify how the invoice is to be issued. The option Print BagTag is also possible here.
Rental dialogue
Here it is indicated whether something is still "lent" to the Greenfee. These items will only be listed if they are available (under the rental item the time is defined in which it will be allocated).
Example: Customer The customer booked a TeeTime at 12:00 o'clock with 18 holes (4:40 min is defined in the test system). Thus this is released only starting from 16:40 for the renewed rental.
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As you can already see in the figure below, you will be immediately shown whether the customers in this booking have entered an e-mail address or mobile number as a first communication option or not. (For example, customer Tiger Woods has not stored a mobile number and would not receive an SMS): |
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The booking text is in 2 columns: 1. for normal dispatch of the start time (free content selection) and 2. for cancellation. Depending on what you want to do, fill in and "Book TeeTime". |
As soon as you have made a choice between e-mail or SMS, click on 
to open the text area for the content opens automatically.
As always, you can use these from the saved templates, expand/revise them or completely customize individualize them:.
Postpone booking
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In order to be able to cancel the 1st player (the booker), he must first be "selected" in the TeeTime calendar with the cancel button.
Please note that it is not someone from the booking who is consulted, but the 1st player.
After the selection, there is still the possibility of this player(s) with SMS to inform.
It is also always possible to cancel the entire booking by selecting the checkbox.
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... that the items you send to the POS must correspond to the settings at the POS group (e.g. seller A is deposited at the green fee and you try to select a POS group where only seller B has access). In this case, you would receive an "error message". The same applies to the storage locations. |
Option B (pay for the entire booking)
If you want to send a group (all included in the same booking - please do not confuse with all included in the same flight) to the cash desk, you only need one player who is included in this booking and go goes directly to the cashier 
where you want to pay. After that, you have to make the usual choice - at which cashier you want to pay - and you can already edit/complete the ticket.
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Apple devices: You can select a player by clicking on "cmd + name". According to the same scheme, you can also combine different players who have nothing to do with each other (see the result below).
Windows devices: "ctrl + click on the name" mark a player. According to the same scheme, you can also combine different players who have nothing to do with each other (see the result below).
All the players we selected in the example were given a checkmark. But who would be sent to the cash desk as the payer? It's quite simple! It goes to the player whom you send the bills to POS form by clicking on . So this player will be sent to the cashier with the amount of all marked players (before that the player will be chosen at which cashier he has to pay).
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The result at the cash desk now looks as follows:
Booking rules
Path: Bookings → Settings Tee time calendar → Price rules
Here you define any specific pricing rules that maybe, simplifying the booking process. The more you use this function, the less you will have to do at the cashier.
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We recommend that you check the correctness of a booking rule several times after it has been created. If there is an overlap of rules, e.g. 2 different rules apply for 1 member, the priority decides which rule is applied. The other rule is then deliberately ignored in this case. |
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The caddy master service allows you to print out a list for your caddy and caddy masters to supplement the current list over the daily tee times. Once activated for a customer, whenever that customer has a flight or a tournament, the rental articles assigned to this customer will be shown in the Caddy Master List including what time the flight has tee Tee off.
You can print your caddy master service list directly from your tee time calendar. Go to the top right corner, where you will see the button 
. When you press on this button, you will get several printing options:
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With the appropriate permissions, you can see this item at → Clubs → Dashboard → Configuration.
After the settings have been made (including visual display), the green fees are now evaluated for statistical purposes. In addition, you can limit/extend the period here.
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Here you find the usual table view, which accompanies you in the whole GolfSuite and the pertinent (the funnel) search possibilities (search for TeeTimes with a mediator, special home-clubs, etc...)
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Under "Players arrived" you can distinguish between arrived and not arrived players (GF may have been cancelled canceled or not played). |