Do you have a question? Feel free to type it inside of the search field:
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On this page you will find the answer to the following questions:
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How can I delete my Account?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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Under this tab, if you scroll down, you can click the red button (Request Account Deletion) shown below to initiate the deletion of your account.
Which data protection mechanisms are in place to protect my Personal Data?
You may find more information about this in “Privacy”:
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Your Data is encrypted, thus securely stored in our Marketplace-Database. |
How can I add a friend?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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Accept the friend request
Decline the friend request
Or block the person which sent you an invite
How can I change my personal information?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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To change your name, surname and email address, please write an E-Mail towards: |
How can I change my password?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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You will then receive an email containing a link. By following the link, you can change your password.
I forgot my password - How do I get a new one?
On our home page, click on "Forgot your password?":
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Then, enter your E-Mail-Address and click "Submit".
I forgot my login credentials- How do I reset them?
If you have lost your login credentials, click on "Forgot your login?":
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You will receive a notification with details on how to proceed.
How do I change the visibility of my name?
For data protection reasons, your name is not visible by default (not everyone wants to be publicly visible). However, you can change this setting in "Settings" and your name will appear in the teetime calendar view (sometimes, the synchronization will take place overnight).
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In the TeeTime calendar: for no one or for each registered user
For tournament results: For none, for all or for members of your Golf Club
Use a Nickname (pseudonym): If you want to be visible with a Nickname
How can I book a TeeTime at a specific time?
In the event of the Golf Club offering TeeTimes at a later day, but prior to your current time, you will be able to change the time you start searching for available Tee Times.
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Simply change the time and check if there are available TeeTimes to book:
Do I need a specific Handicap to book?
This depends on the settings of the Golf Club you want to book in. Inquire about potential limits in case you you are not able to book a Tee Time.
How can I cancel my reservation?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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If you are the one who started the booking process, you have to cancel the complete order and start another booking process. Or let someone else book on his/her behalf. |
Which payment methods are available for me?
Most Golf Clubs will have one or multiple of these 3 options available to pay for your booking:
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After adding the Credit Card’s data once, a Token is generated (PCI Compliance).
The use of the Token allows you to use the Credit Card without having to enter the data again.
Where can I check my Credit Cards? Can I delete them or add a new one?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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Once the requested data is entered, finalize adding your Credit Card via the Customer Account.
How can I download an .ics-file for my booked Tee Time(s)?
Log in to your account by entering your email and password, your name will appear in the top right corner. Click on your name to open a dropdown-menu:
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← Click on this Icon to download an .ics-file, which is compatible with your Calendar-software:
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Where can I see who and where my friends have booked a Tee Time?
If your friends have placed a booking, you will see a notification in the upper-right corner of your screen. The number corresponds with the number of total bookings placed by your friends:
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If you then click on the blue golf-club symbol, you will be able to join your friend’s Tee Time, provided there is a space left!
My reservation has been blocked. What can I do to change this?
The Golf Club can deny specific players to book online. This may happen due to several no-shows. Please contact the Golf Club in which you want to book in case this happens to solve this!
I want to verify my Golf Club Membership, but I receive an error. What can I do?
Please proceed to read the error message carefully. This usually happens if you entered the wrong information or personal information (which, for instance, is required to verify your membership with the FIG)
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