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The Bookings-Tab shows:

  • Customer - under which Customer customer you will find this Booking in Customers & CRM

  • Order Number - the unique order number assigned to it automatically

  • Order Date - the date this order was originally placed (does not reflect the last editing of the Booking)

  • Display Amount - the total amount of this Booking (= the amount which will be charged at the POS)

  • Outstanding Amount - the outstanding amount of this Booking not yet settled
    - For instance, if a Booking was placed online and paid for by Credit Cardcredit card, then additional players/rentals were booked by the secretary, the paid amount will be substracted from the total amount, resulting in the outstanding amount

  • Cancelled - if this Booking was voided/cancelled (regardless of the status Invoiced/Settled).

  • Invoiced - if an invoice has been created already or not for this Booking
    - This will regularly happen if you allow Agents to book online and you choose to immediately invoice every Booking, but the payment is still outstanding
    - If a Booking is paid for at the POS, this also creates an Invoice and also marks the Booking as “Settled”

  • Settled - if a Booking’s invoice has been settled or the Booking was marked as settled without an invoice

  • Payment Method - which Payment method was chosen for this Booking
    - Usually, this will be OnSite for any still outstanding Bookings (or Bookings placed by members which do not pay for Greenfees or/and Rentals) and Invoice/Cash/CC/etc. for Bookings already payed for

  • Payment Identification - if a payment was done using a Credit Card, this will show the last 4 digits of the used card:
    Screenshot_1822.png

  • User - who performed this Booking
    - portal@nexxchange.com means the Booking was placed online

  • Seller - the Seller of the booked products

  • Agent - if an Agent is manually defined or an Agent booked online, it will be shown here

  • External Order Number - if defined, will be shown here

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If you click on a Booking, the Tab below “Bookings” will show you detailed information about the booked products.

Order Item

The Order Item - Tab shows more detailed information about the currently selected Booking’s order:

Screenshot_1826.pngImage Added

It will show the following information for each Order Item:

  • Product - shows the booked product and, in brackets, the customer this product is assigned to
    - every rental/greenfee product is assigned to a specific customer

  • Description - Shows the product and the actual Start Datestart date(s)/Timetime(s) and which course this player was booked in
    - If there is a blocking chain link, it will be shown in the description using the “=>”:

    Screenshot_1823.png
  • Quantity - mainly relevant for rental objects, shows how often/long this product was booked
    - e.g. if you rent E-Carts/Trolleys and charge every 2.5 hours, any rental period longer than 2.5h will show Quantity 2 or higher.

  • Item Display Amount - the base price of this product

  • Display Amount - the calculated final price for this Booking position (affected by Price Rules and quantity booked)

  • VAT - the VAT of each Booking position shown in percentage

  • Cancellation date - if a Booking position has been cancelled or moved (this includes changing any Booking position to another date/time/course/etc.), the date and time this action was performed is shown here

  • Invoice Date - if an Invoice for this Booking has been created, the date and time will be shown

  • Payment date - payed Booking positions will show the date and time when they were paid

  • Rule Info - if a price rule activated for this Booking position, its name will be shown here

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